Elgin State Bank Deploys IBT’s Integrated Image Teller

2008-07-15 08:00:00

Imaging Application Significantly Reduces Bank’s

Processing, Courier Costs

CHICAGO–(EMWPresswire)–Integrated Bank Technology (IBT), a company that specializes in

engineering robust software applications and provides 24/7 support

services to community financial institutions across the country,

announced that Elgin State Bank in Elgin, Ill. has completed its

deployment of IBTs Integrated Image Teller.

The bank selected image teller because it sought an innovative product

that would improve the overall banking experience for its customers and

staff.

The bank was familiar with IBTs product

because of its prior experience with MICR Resource Management (MRM), a

support services company that was acquired by IBT earlier this year.

Prior to implementing image teller, the bank had already begun using

electronic branch capture technology in preparation for presenting

electronic cash letters, the most common technology used to take

advantage of the Check 21 environment. The Elgin State Bank quickly

recognized the value of imaging at the point of presentment, the teller

counter.

The use of the Integrated Image Teller

eliminated many hours of manual labor for back office operations and

also decreased the number of documents needed to complete transactions

such as deposit tickets, general ledger tickets and withdrawal slips,

said Gina Higgins, assistant vice president of Elgin State Bank. In

addition to the added efficiencies, the ease of use increased the products

selling points. As an example of how quickly we mastered the technology,

two weeks later, I was asked to do a demo for another company and I said

yes. Its that user friendly.

The Integrated Image Teller allows bank tellers to search for account

numbers and make a virtual deposit ticket. The technology eliminates the

need to sign a piece of paper and uses digital signature pads as an

alternative. It also helps tellers become more efficient throughout the

day and speeds up work at the teller line because it automatically

ensures that every transaction is balanced before it can be completed.

We are located in a competitive market, so

the fact that the new system allows our bank to stay open until 7 p.m.

rather than closing much earlier, like other banks in the area, is a

critical factor, said Higgins. It

leverages our competitive position and creates an environment that will

attract more retail and commercial customers.

The ROI on imaging at the teller counter is

dramatic and deployment of this technology will increase efficiencies,

said Mike Golebiowski, president at IBT. We

are extremely pleased to work with Elgin State Bank to experience these

benefits. As the usage of advanced technology increases, many companies

fail to adapt to the latest trends, so its

encouraging to work with clients such as Elgin State Bank that are

committed to using technology to provide the highest level of service

possible.

About Integrated Bank Technology

Cedar Park, Texas-based Integrated Bank Technology (IBT) provides

software applications and support services to community financial

institutions across the country. The companys

flagship product, Integrated Bank Environment, is a robust software

application that is designed to enhance a financial institutions

overall customer experience while making the cost of ownership

affordable.

For more information, visit www.iBankTech.net.

For Integrated Bank Technology
Nneka Egwuatu, 678-781-7229

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